Berube Kowalski, Kellyann; Swanson, Jennifer Ann - In: Benchmarking: An International Journal 12 (2005) 3, pp. 236-249
Purpose – To provide a framework of critical success factors for practioners and employers looking to develop new or enhance existing telework programs. Design/methodology/approach – This paper focuses on benchmarking the remote work arrangement of telecommuting. The issues of teleworking,...