Liu, Honglin; Nawal Hanim Abdullah; Shin Yiing Lee - In: Cogent business & management 11 (2024) 1, pp. 1-14
The significance of ancillary services within the airline industry is progressively gaining prominence. As such, research on airlines’ ancillary services has continuously grown. The primary objective of this research article is to provide a review of ancillary services on passengers’...