Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Optimising performance with di...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Customer satisfaction
3
Customer service management
2
Employees
2
Service
2
Service industries
2
USA
2
American
1
Amerikanisch
1
Asia
1
Asien
1
Bank Marketing
1
Banking
1
Comparison
1
Corporate taxation
1
Customer relations
1
Customer service
1
Employee development
1
Entrepreneurship
1
Entrepreneurship approach
1
Ethnography
1
Europa
1
Europe
1
Health care
1
Idea generation
1
Improvement
1
Institute of economic research
1
Interaction
1
Internal marketing
1
Lieferkette
1
Marketing
1
Motivation
1
Multinationales Unternehmen
1
Outsourcing
1
Personal selling
1
Personality
1
Salaries
1
Sales Methods
1
Salesforce
1
Service failures
1
Service quality
1
more ...
less ...
Online availability
All
Undetermined
9
Type of publication
All
Article
21
Type of publication (narrower categories)
All
research-article
4
Article in journal
2
Aufsatz in Zeitschrift
2
conceptual-paper
2
review-article
2
Language
All
English
13
Undetermined
8
Author
All
Bowers, Michael R.
19
Swan, John E.
6
Correa, Henrique L.
3
Hocutt, Mary Ann
3
Martin, Charles L.
3
Alon, Ilan
2
Donavan, D.Todd
2
Drtina, Ralph
2
Grover, Rajan
2
Powers, Thomas L.
2
Richardson, Lynne D.
2
Spencer, Pamela D.
2
Berry, Leonard L.
1
Futrell, Charles M.
1
Luker, Alan
1
Saab, Joseph Y.
1
Todd Donavan, D.
1
more ...
less ...
Published in...
All
Journal of Services Marketing
7
The journal of services marketing
6
International journal of business and globalisation : IJBG
2
International journal of logistics systems and management
2
International Journal of Bank Marketing
1
International journal of business excellence
1
Journal of Business Research
1
Journal of business research : JBR
1
more ...
less ...
Source
All
OLC EcoSci
10
Other ZBW resources
8
ECONIS (ZBW)
2
RePEc
1
Showing
1
-
10
of
21
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Optimising performance with distributor managed inventory in a FMCG supply chain
Saab, Joseph Y.
;
Correa, Henrique L.
;
Bowers, Michael R.
- In:
International journal of business excellence
1
(
2008
)
1/2
,
pp. 121-140
Persistent link: https://www.econbiz.de/10009888872
Saved in:
2
How transfer prices can affect a supply chain strategic decision
Drtina, Ralph
;
Correa, Henrique L.
- In:
International journal of logistics systems and management
8
(
2011
)
4
,
pp. 363-376
Persistent link: https://www.econbiz.de/10009152826
Saved in:
3
How transfer prices can affect a supply chain strategic decision
Drtina, Ralph
;
Correa, Henrique L.
- In:
International journal of logistics systems and management
8
(
2011
)
4
,
pp. 363-376
Persistent link: https://www.econbiz.de/10009867558
Saved in:
4
An exploratory comparison of US and international academically based entrepreneurship centres
Bowers, Michael R.
;
Alon, Ilan
- In:
International journal of business and globalisation : IJBG
5
(
2010
)
2
,
pp. 115-134
Persistent link: https://www.econbiz.de/10008649539
Saved in:
5
The art of service recovery: fact or fiction?
Hocutt, Mary Ann
;
Bowers, Michael R.
;
Donavan, D.Todd
- In:
The journal of services marketing
20
(
2006
)
3
,
pp. 199
Persistent link: https://www.econbiz.de/10007269836
Saved in:
6
The art of service recovery: fact or fiction?
Hocutt, Mary Ann
;
Bowers, Michael R.
;
Donavan, D.Todd
- In:
The journal of services marketing
20
(
2006
)
2-3
,
pp. 199
Persistent link: https://www.econbiz.de/10007273459
Saved in:
7
Services quality and satisfaction: The process of people doing things together
Swan, John E.
;
Bowers, Michael R.
- In:
The journal of services marketing
12
(
1998
)
1
,
pp. 59-72
Persistent link: https://www.econbiz.de/10007359823
Saved in:
8
Customer Trust in the Salesperson: An Integrative Review and Meta-Analysis of the Empirical Literature
Swan, John E.
;
Bowers, Michael R.
;
Richardson, Lynne D.
- In:
Journal of business research : JBR
44
(
1999
)
2
,
pp. 93-108
Persistent link: https://www.econbiz.de/10006731828
Saved in:
9
Trading places redux: employees as customers, customers as employees
Bowers, Michael R.
;
Martin, Charles L.
- In:
The journal of services marketing
21
(
2007
)
2
,
pp. 88-98
Persistent link: https://www.econbiz.de/10007720224
Saved in:
10
An exploratory comparison of US and international academically based entrepreneurship centres
Bowers, Michael R.
;
Alon, Ilan
- In:
International journal of business and globalisation : IJBG
5
(
2010
)
2
,
pp. 115-134
Persistent link: https://www.econbiz.de/10009883297
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
