The role and significance of people management professionals in managing change has become increasingly important with the growing ascendancy of “HRM” in its various manifestations. Yet there is persistent concern that “traditional personnel managers” may be less willing or able to act...

This paper analyses an establishment‐based data set of voluntary quits. Exit interview data identifies two discrete types of quitters, viz. those who quit to accept alternative jobs offering superior terms and conditions of employment and those who quit for other reasons and without having...

The purpose of the present research is to develop a reliable and valid scale to distinguish and measure the three environmental factors of dynamic structural framework, control of workplace decisions, and fluidity in information sharing that are conceptually related to and affect an employee's...

This paper assesses the role of human resource (HR) managers adopting a strategic role and devolution of HR work to the line in work organisations, and details interviews with 46 line managers drawn from an exploratory study in three work organisations in the UK over a two‐year period. The...

Human resource managers are prime decision‐makers in the adoption of teleworking. This paper shows the results of an empirical study of the perceptions of HR managers about the feasibility of teleworking within their organizations. Teleworking feasibility is significantly explained by the...

Human resource management has entertained the rise of downsizing as a strategy for producing visible improvements to organizations. However, the history of downsizing has failed to consistently provide the anticipated benefits. This study postulates that success is contingent upon the severance...

The expansion of part‐time or reduced hours working into skilled, managerial and professional jobs is increasing. This expansion is generally viewed positively. Not only does it herald a change of status for part‐time working but also suggests that organisations are taking Equal...

This paper discusses the role that customers play as human resources in service‐based organizations. These involve situations where a customer replaces a more traditional employee (ATMs, self‐serve gas stations), or situations where the customer serves as a strategic partner by providing...

This paper examines the relationship between HRM (in terms of the orientation of the function) and firm performance in Greek firms, using the universalistic approach. In order to acquire a better view of this much‐researched issue, measures for various aspects of firm performance have been...