Purchasing professionals in today's business-to-business (B2B) markets can choose between conducting bid solicitations and negotiations using an online or offline process. One dominant type of online procurement has been the online reverse auction, which has received both praise and criticism....

Corporate-Bank relationships develop organically over time as a result of a number of factors, including such disparate elements as simple longevity, frequency of contact, full and effective communication, efficient and satisfactory service, and a range of human factors that are based round the...