Ilieş, Liviu; Sălăgean, Horațiu Cătălin; Beleiu, Ioana - In: Amfiteatru economic : an economic and business research … 19 (2017), pp. 1050-1063
The current paper is part of a wider research that has as general objective to develop an evaluation and analysis model for the total quality management (TQM) system to identify best practices that determine its’ performance, in order to improve it. The research is focused on organizations...