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A model for it service strateg...
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1
Research in information technology service management (ITSM) (2000 - 2010) : an overview
Shahsavarani, Narges
;
Ji, Shaobo
- In:
International journal of information systems in the …
6
(
2014
)
4
,
pp. 73-91
Persistent link: https://www.econbiz.de/10010479437
Saved in:
2
Dienstleistersteuerung bei IT-Outsourcing-Vorhaben von Kreditinstituten
Wolff, Christian
;
Zimmermann, Klaus
- In:
Innovatives IT-Management : Management von IT und …
,
(pp. 151-167)
.
2010
Persistent link: https://www.econbiz.de/10003980223
Saved in:
3
Themed articles: ICT governance, strategic alignment and service management
Cater-Steel, Aileen
(
contributor
)
-
2009
Persistent link: https://www.econbiz.de/10009520438
Saved in:
4
The business-oriented CIO : a guide to market-driven management
Tillmann, George
-
2008
Persistent link: https://www.econbiz.de/10003679781
Saved in:
5
Education for IT service management standards
Cater-Steel, Aileen
;
Toleman, Mark
- In:
Selected readings on information technology management …
,
(pp. 293-306)
.
2009
Persistent link: https://www.econbiz.de/10003759410
Saved in:
6
ITIL goes university? : serviceorientiertes IT-Management an Hochschulen; Konzepte und erste Praxiserfahrungen
Wannemacher, Klaus
(
ed.
);
Moog, Horst
(
ed.
); …
-
2008
Persistent link: https://www.econbiz.de/10013457126
Saved in:
7
IT-Servicekatalog : Services in der IT professionell designen und erfolgreich implementieren
Scholderer, Robert
-
2017
Persistent link: https://www.econbiz.de/10011864782
Saved in:
8
Information and communication technology talent management alignment with outsourcing : case of a power company in Kenya
Moturi, Christopher A.
;
Ngugi, Moses N.
- In:
International journal of services, economics and management
7
(
2015
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10011607150
Saved in:
9
Integration externer Dienstleister in den Leistungserstellungsprozess der betrieblichen Informationsverarbeitung
Dovenmühle, Timo von der
-
2018
Persistent link: https://www.econbiz.de/10011950343
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10
Rynek usług informatycznych
Nowicki, Adam
(
contributor
);
Chomiak-Orsa, Iwona
(
contributor
)
-
2009
Persistent link: https://www.econbiz.de/10008737546
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