With stock market swings due to unethical behavior, fuel price escalation due to increased demand, and climate disasters due to global warming, operating in a socially responsible manner is quickly moving from the realm of a nice idea to a business imperative. Taking a continuous improvement...

chapter 1 An Introduction to Social Responsibility -- chapter 2 1A Tool for Action -- chapter 3 3Chapter SRFMEA: A Tool for Improving Social Responsibility -- chapter 4 4Chapter The SRFMEA Process -- chapter 5 5Chapter Using SRFMEA to Improve Social Responsibility Practices and Processes --...

chapter 1. Continual improvement for social responsibility -- chapter 2. The story of continual improvement -- chapter 3. The SOFAIR method -- chapter 4. How SOFAIR is deployed in an organization -- chapter 5. Examples of SOFAIR in action -- chapter 6. Taking action.