Purpose The purpose of this study was to investigate the effects of managerial coaching, as well as interactive and diagnostic uses of management control systems (MCS), on reflection and critical reflection, which are important for team learning. Design/methodology/approach Data were collected...

Purpose – The purpose of this paper is to explore how business professionals learn both through sharing knowledge with others, and from their own direct experience. Design/methodology/approach – There are two contrasting approaches to knowledge management. One suggests that knowledge should...

Purpose – The purpose of this study was to examine how human resource development (HRD) programs promote the linkage between knowledge transfer and knowledge creation in engineering departments. Design/methodology/approach – This study adopted a case study approach to the Toyota Technical...