Wellman, Joan (ed.); Hagan, Pat (ed.); Jeffries, Howard (ed.) - 2017 - Second edition.
Introduction -- The continuous performance improvement (CPI) journey : a long and winding road / Patrick Hagan -- Epilogue / Patrick Hagan -- Creating high-powered healthcare improvement engines / Joan Wellman -- Epilogue / Joan Wellman -- Leadership and culture change : what we need most we...