This study traces the development of the management accountant (MA) role at the Swedish Social Insurance Agency (SIA). In 2012, the agency began a reformation by implementing the Lean management system in hopes of increasing customer trust. The results of this study show that the authority of...

We have seen a worldwide increase in new nonstate, multi-stakeholder organizations setting standards for socially and environmentally responsible behavior. These standard-setting arenas offer new channels for political participation for NGOs. Scholars have drawn attention to the rise and the...