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Efficient customer relationship management systems for online retailing : the investigation of the influential factors
Latifi, Kimia; Ebrahimi, Ahoo; Ranjbaran, Mehdi; … - In: Journal of management & organization : JMO 29 (2023) 4, pp. 763-798
Persistent link: https://www.econbiz.de/10014438093
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Effective Communication Management : A Key to Stakeholder Relationship Management in Project-Based Organizations
Rajhans, Kirti - 2019
Efficient stakeholder relationship management is an essential requirement for any successful organization. It is a … is needed for proactive stakeholder relationship management in view of the varied stakeholders who have altogether … manage the stakeholder relationships at multiple levels. The main objective of the study is to explore the use of effective …
Persistent link: https://www.econbiz.de/10012869224
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Effective communication management : a key to stakeholder relationship management in project-based organizations
Rajhans, Kirti - In: The IUP journal of soft skills : IJSS 12 (2018) 4, pp. 47-66
Persistent link: https://www.econbiz.de/10011988024
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Marketing by, for and of the project : project marketing by three types of organizations
Turner, J. Rodney; Lecoeuvre, Laurence - In: International journal of managing projects in business 10 (2017) 4, pp. 841-855
Persistent link: https://www.econbiz.de/10011776960
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Drivers of customer satisfaction and relationship quality in system delivery projects
Haverila, Matti Juhani; Martinsuo, Miia; Naumann, Earl - In: Journal of strategic marketing 21 (2013) 7, pp. 613-636
Persistent link: https://www.econbiz.de/10010233690
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Contingent effects of decision-making and customer centricity on public-sector innovation success
Nik Mohd Hazrul Nik Hashim; Yap Hock Ann; Amin Ansary; … - In: Journal of nonprofit & public sector marketing 34 (2022) 1, pp. 36-70
Persistent link: https://www.econbiz.de/10012802212
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Digital mock-up and voice of the customer in the context of physical product development
Costa, Ana Rita V.; Borsato, Milton - In: International journal of agile systems and management : … 14 (2021) 1, pp. 53-78
Persistent link: https://www.econbiz.de/10012513935
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Customer centric success measures in project management
Haverila, Matti J.; Haverila, Kai C. - In: International journal of business excellence 19 (2019) 2, pp. 203-222
Persistent link: https://www.econbiz.de/10012145732
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CRM project management in the service industry in Hong Kong
Man, Chi Wah; Leung, Hareton - In: Challenges in information technology management : …, (pp. 161-167). 2008
Persistent link: https://www.econbiz.de/10003726876
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Effizienzsteigerungen im B2B-Vertrieb durch ein standardisiertes Verkaufsprojektmanagement
Laux, David D.; Pufahl, Mario - In: Customer Relationship Management : neue …, (pp. 143-154). 2008
Persistent link: https://www.econbiz.de/10003644193