Li, Jin‐Hai; Anderson, Alistair R.; Harrison, Richard T. - In: International Journal of Quality & Reliability Management 20 (2003) 9, pp. 1026-1050
Considers the role and practices of total quality management in China. After a brief overview, considers the evolution … of quality practices and the links to economic reform in China. From the quality literature, develops a measuring … instrument to assess the extent and pervasion of quality practices in China. Then applies this instrument to 428 Northern Chinese …