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4,549
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3,986
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3,980
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119
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117
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116
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111
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103
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103
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102
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102
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101
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88
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86
Khare, Arpita
85
Lusk, Jayson L.
85
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84
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84
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84
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83
Walsh, Gianfranco
83
Spiller, Achim
79
Rudolph, Thomas
78
Wirtz, Bernd W.
77
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75
Thaichon, Park
74
Foxall, Gordon R.
73
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71
Schramm-Klein, Hanna
69
Skiera, Bernd
69
Hollebeek, Linda D.
68
Mittal, Vikas
68
Septianto, Felix
67
Ahlert, Dieter
66
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66
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66
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15
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849
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676
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469
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457
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453
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442
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433
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430
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404
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372
Cogent business & management
361
Technological forecasting & social change : an international journal
361
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357
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354
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352
Journal of hospitality marketing & management
342
Marketing letters : a journal of research in marketing
342
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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Journal of international consumer marketing
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3,656
RePEc
1,482
EconStor
1,009
BASE
265
OLC EcoSci
80
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67
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40
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51
Customization at a glance : investigating consumer experiences in mobile commerce applications
Siyal, Abdul Waheed
;
Chen, Hongzhuan
;
Shah, Syed Jamal
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460860
Saved in:
52
Meassevuring e-service quality, satisfaction and loyalty of customer in the online channel of the modern retail
Veloso, Cláudia Miranda
;
Magueta, Daniel
;
Sousa, Bruno
; …
- In:
Inventi impact: retailing & consumer services
(
2021
)
1
,
pp. 28-42
Persistent link: https://www.econbiz.de/10012601930
Saved in:
53
M-commerce : the nexus between mobile shopping service quality and loyalty
Omar, Suha
;
Mohsen, Kholoud
;
Tsimonis, Georgios
; …
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012502686
Saved in:
54
Designing satisfying service encounters : website versus store touchpoints
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
1
,
pp. 85-107
Persistent link: https://www.econbiz.de/10012819742
Saved in:
55
Factors affecting customer's tendency to online shopping
Yadollahzade Tabari, Naser Ali
;
Abroud, Elham
- In:
International journal of economic perspectives : IJEP
11
(
2017
)
3
,
pp. 549-556
Persistent link: https://www.econbiz.de/10012209363
Saved in:
56
Antecedents of loyalty towards online retailers : heavy shopper versus light shopper groups
Sur, Soma
- In:
Journal of electronic commerce in organizations : the …
12
(
2014
)
4
,
pp. 32-45
Persistent link: https://www.econbiz.de/10010506937
Saved in:
57
You can't shop with us : how US-based, value- and mid-market online clothing retailers position their plus-size female clothing sections
Shelton, Summer Suzanne
;
Bradshaw, Amanda S.
;
Cretul, …
- In:
Journal of fashion marketing and management
27
(
2023
)
6
,
pp. 1009-1026
Persistent link: https://www.econbiz.de/10014430535
Saved in:
58
Comparing online retail loyalty segments of Indian Gen Z buyers
Soni, Pavleen
;
Vohra, Jyoti
- In:
The international journal of productivity and …
72
(
2023
)
9
,
pp. 2717-2735
Persistent link: https://www.econbiz.de/10014431843
Saved in:
59
The influence of social presence on customer loyalty in emerging market retail industry : the mediating role of trust
Yeboah, Asiamah
;
Afrifa-Yamoah, Ebenezer
- In:
Journal of African business
25
(
2024
)
2
,
pp. 287-308
Persistent link: https://www.econbiz.de/10014513768
Saved in:
60
Logistics value in e-commerce and its impact on customer satisfaction, loyalty and online retailers' performance
Kawa, Arkadiusz
;
Zdrenka, Wojciech
- In:
The international journal of logistics management
35
(
2024
)
2
,
pp. 577-600
Persistent link: https://www.econbiz.de/10014485276
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