– The results show that there is no need for the FTI to single out specific groups to focus on productivity‐measurement … known that there are a few measurement techniques that are communicated to the FTI firms on a regular basis such as multi …‐factor productivity measurement and value‐added productivity measurement – what to measure. In addition, their applications are primarily …

measurement of CRM process. The purpose of this paper is to define the CRM processes within a company and propose a tool for CRM … measurement. Design/methodology/approach – An empirical study is conducted in industrial organizations in Turkey. The research is … proposes a measurement tool that addresses seven main processes which are: targeting management, customer information …

Describes a microcomputer software system for total productivity measurement in manufacturing organi‐zations, named …

- provided the models is calibrated - this suffice for measurement. This paper explores this construction of a measuring device … in models by analysing the measurement of duration dependence of unemployment. Since search theory can’t be made … measurement to take place by modelling behaviour according to some assumptions, which operate as constraints. While this Weibull …

, measurement and reporting represent an excellent case in point, the traditionally dominant capitalize and amortise regime having …

practices and produce a novel measurement strategy based on network analysis for exploring these relationships. We illustrate …