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Understanding the relationship between frontline employee boreout and customer orientation
Stock-Homburg, Ruth - In: Journal of business research : JBR 69 (2016) 10, pp. 4259-4268
Persistent link: https://www.econbiz.de/10011554145
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Salesperson brand attachment : a job demands-resources theory perspective
Allison, Lee; Flaherty, Karen E.; Jung, Jin Ho; … - In: The journal of personal selling & sales management : JPSSM 36 (2016) 1, pp. 3-18
Persistent link: https://www.econbiz.de/10011486143
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Exploring the relationship among servant leadership, intrinsic motivation and performance in an industrial sales setting
Bande, Belén; Fernández-Ferrín, Pilar; Varela Neira, … - In: The journal of business & industrial marketing 31 (2016) 2, pp. 219-231
Persistent link: https://www.econbiz.de/10011486512
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Manager les vendeurs du luxe : stratégies pour créer des ambassadeurs de marque
Merk, Michaela - 2015
Persistent link: https://www.econbiz.de/10011509652
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Salesperson work engagement and flow : a qualitative exploration of their antecedents and relationship
Medhurst, Adrian R.; Albrecht, Simon L. - In: Qualitative research in organizations and management : … 11 (2016) 1, pp. 22-45
Persistent link: https://www.econbiz.de/10011564037
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Frontline Employee Empowerment im Handel
Biernath, David - 2016
Persistent link: https://www.econbiz.de/10011564860
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Leadership style, salesperson's work effort and job performance : the influence of power distance
Mulki, Jay P.; Caemmerer, Barbara; Heggde, Githa S. - In: The journal of personal selling & sales management : JPSSM 35 (2015) 1, pp. 3-22
Persistent link: https://www.econbiz.de/10010503897
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Need for growth, achievement, power and affiliation : determinants of psychological empowerment
Jha, Sumi - In: Global business review 11 (2010) 3, pp. 379-393
Persistent link: https://www.econbiz.de/10008749833
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The differing effects of technology on inside vs. outside sales forces to facilitate enhanced customer orientation and interfunctional coordination
Rapp, Adam; Beitelspacher, Lauren Skinner; … - In: Journal of business research : JBR 65 (2012) 7, pp. 929-936
Persistent link: https://www.econbiz.de/10009562234
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Human factors in retail environments : a review
Kim, Jae-eun; Kim, Jieun - In: International journal of retail & distribution management 40 (2012) 11, pp. 818-841
Persistent link: https://www.econbiz.de/10009686413