In this paper we extend transactive memory systems (TMS) theory to develop an understanding of the distributed coordination of expertise in high-reliability organizations. We illustrate our conceptual developments in a study of emergency management and response in Greece. We focus on the...

This paper examines how the processes of coordinating a multinational audit impacts, and is effected by, the structuration of globalization. Using a detailed field study of an audit involving multiple locations, we argue that the coordination of work in multinational firms links the local and...

This paper focuses on the multi-level context of power negotiations in understanding the relationship between large-scale information and communication technology (ICT) innovation and organizational change. Our analytical approach draws on the concept of networks of power to examine the changing...

Recent research on the development and use of information and communication technology (ICT) has focused on the emergent use of technology in practice and the multiplicity of outcomes being simultaneously negotiated by different groups and individuals. In this paper, we seek to understand this...

This paper examines the attempts by the North American Accounting Institutes to develop a new market in e-commerce assurance based on their claims to professional expertise through the WebTrust project. Employing actor-network theory in an in-depth longitudinal field study we investigate how...

There has been a lot of research addressing the relationship between Information Technology (IT) investments and productivity. Most of the work has been based on firm-level metrics such as total IT investment. We present what we believe is one of the first attempts to create a systematic...

We live in a technologically advanced era with a recent and marked dependence on digital technologies while also facing increasingly frequent extreme and global crises. Crises, like the COVID-19 pandemic, are significantly impacting our societies, organizations and individuals and dramatically...

This paper is concerned with changing processes of knowing in contemporary organizations, supported in part by information and communication technologies (ICTs). A new conceptual framework is developed, drawing and synthesising from previous work in the knowing-inpractice literature. This...

There has been a lot of research addressing the relationship between Information Technology (IT) investments and productivity. Most of the work has been based on firm-level metrics such as total IT investment. We present what we believe is one of the first attempts to create a systematic...