Mit Hilfe einer profunden Bestandsaufnahme und stichhaltigen Analyse zeigt Andreas Schmidt drei „Ko“-Kriterien zur Optimierung der Wettbewerbswirkung von Geschäftsmodellen auf: Kontingenz zur Umwelt, Konsistenz seiner Bestandteile und eine kohärente Implementierung über die...

Reports a European study on the use of quality management self‐assessment. Data have been obtained from 117 organizations who, in general, have some experiences of self‐assessment methods. Among the main findings were the identification of the steps which are considered to be a key influence...

Self‐assessment based on TQM criteria frameworks has become a widespread management tool. Apart from the Malcolm Baldrige National Quality Award in the USA, the European Model for Business Excellence has become the most important framework of this kind for Europe. This article first reflects...