Purpose – The purpose is to conceptually construct a service-dominant (S-D) logic-based integrated product service system (IPSS) business model. Design/methodology/approach – The model is constructed through literature reviews and inferences. Findings – IPSS model is in compliance with the...

Purpose – Increasing attention to sustainability has made product recovery issues increasingly significant. Although several studies portray product recovery arrangements as networks, these constellations have not been analyzed with network models. The purpose of this paper is to investigate...

Purpose – The purpose of this paper is to empirically explore supply chain integration (SCI) enabling practices, their benefits and barriers in a retail product returns process context. Design/methodology/approach – The study adopts a case study research strategy. It draws on a single case,...

Purpose When original equipment manufacturers (OEMs) examine whether to implement a reverse supply chain (RSC) for their products, oftentimes the motive is cost savings or regulatory compliance. However, a frequently overlooked but equally important benefit is the possibility for creating new...

Purpose – This research studies a plastic recycling system from a reverse logistics angle and investigates the potential benefits of a multimodality strategy to the network design of plastic recycling. This research aims to quantify the impact of multimodality on the network, to provide...

Purpose – The purpose of this paper is to analyse the impact of reverse logistics on order and inventory variance amplification in a single-echelon supply chain (SC) and to propose a new order policy for dampening such amplification. Design/methodology/approach – A general review of the...

Purpose – The purpose of this paper is to investigate the impact of the salient task environment on reverse logistics (RL) practices and organizational performance in the context of Taiwanese computer, communication, and consumer (3C) electronics retail industry. Design/methodology/approach...

Purpose Interest in reverse logistics (RL) as a critical component of supply chain management (SCM) is gaining more traction with both practitioners and academics. Because of RL’s growing strategic importance, it is imperative to conduct a timely and comprehensive literature review and to...

Purpose – Information systems (IS) play a substantial role in managing reverse logistics (RL) processes. However, the RL literature rarely takes a holistic approach to examining the “success” of IS employment. Drawing on the rich literature base from the IS field, the authors explore IS...

Purpose – The aim of this paper is to study reverse logistics network design in order to better facilitate the location of factories, online retailers, and the third party logistics in the context of e‐commerce. Design/methodology/approach – Drawing on types of third party collections of...