This article examines the application of a structural innovation known as Incident Command Systems (ICS) in different crises. The ICS seeks to coordinate multiple response organizations under a temporary hierarchical structure. The ICS is of practical interest because it has become the dominant...

This paper examines the influence of social networks and value congruence on turnover intention among public and nonprofit employees. We argue that employees exist in social networks inside and outside their organization, and these networks shape employee attitudes and behavior. To illustrate...

The policy transfer literature identifies the importance of context in shaping policy selection. However, countries with distinctly different contexts are pursuing the agencification of the public sector. Why? The solution to this puzzle lies in the ambiguity associated with public management...

While most real world efforts to improve the effectiveness of government agencies target bureaucratic red tape, academic work has not attempted to understand and develop the implications of red tape for agency performance. This paper builds upon developments in the performance management and red...

What are the factors that lead to desirable organizational characteristics? This paper examines this question by proposing a model to explain the ability of some organizations to create a focus on results and high levels of managerial authority. The New Public Management literature points to...

This article draws on a sample of state government health and human service managers to develop and test a model of work motivation. We examine the effect of individual attributes, job characteristics, and organizational variables on three aspects of work motivation: job satisfaction,...

What are the key challenges for the public sector at present, and what will the future public service look like if it is to meet these challenges? These questions were put to public-sector leaders at a conference at the Wye River Plantation in June 1999. The leaders agreed on aspects of a broad...

Employees with a desire to help others provide benefits to their organization, clients, and fellow workers, but what do they get in return? We argue that the prosocial desire to help others is a basic human goal that matters to an individual's happiness. We employ both longitudinal and cross-...