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Are local public services better delivered in more autonomous regions? : evidence from European regions using a dose-response approach

Filippetti, Andrea; Cerulli, Giovanni - In: Papers in regional science : the journal of the … 97 (2018) 3, pp. 801-826

Persistent link: https://www.econbiz.de/10011969701

Bringing contracted services back in by local governments : an exploratory study

Shakirova, Razilya - In: Public performance & management review 42 (2019) 6, pp. 1305-1332

Persistent link: https://www.econbiz.de/10012206147

Ensuring the quality of basic service delivery in decentralised local governments through the Minimum Service Standard policy : how does it work

Purwanto, Erwan Agus; Pramusinto, Agus; Margono, … - In: International journal of public policy 15 (2019) 3/4, pp. 315-338

Persistent link: https://www.econbiz.de/10012154991

Investigating the satisfaction of citizens in municipality services using fuzzy modelling

Bostancı, Bülent; Erdem, Nuri - In: Socio-economic planning sciences : the international … 69 (2020), pp. 1-13

Persistent link: https://www.econbiz.de/10012159575

Do college graduates serving as village officials help rural China?

He, Guojun; Wang, Shaoda - In: American economic journal : a journal of the American … 9 (2017) 4, pp. 186-215

Persistent link: https://www.econbiz.de/10011747260

Value-Added in Public Service Innovation : The Practice at Integrated Service Units in Pontianak Municipality and Tanah Bumbu District

Wahyudi, Andi - 2016

The rise of innovations in the public sector creates something new in delivering public services. This study aims to analyze value-added in the practices of service innovation in the public sector. Drawing on desk research method, this study uses secondary data from literature sources....

Persistent link: https://www.econbiz.de/10012982043

Analysis of citizen satisfaction in municipal services

Romero-Subia, José Fernando; Río, Juan Antonio Jimber del - In: Economies : open access journal 10 (2022) 9, pp. 1-24

public services provided by the municipality. The measurement is made through a household-level survey, with a sample of 428 …

Persistent link: https://www.econbiz.de/10013493150

Role of service providers in ensuring effective service delivery in Mangaung Metropolitan Municipality

Ruwanika, Joseph M.; Maramura, Tafadzwa Clementine - In: Cogent business & management 11 (2024) 1, pp. 1-13

The purpose of this article is to determine the role of service providers in Mangaung Metropolitan Municipality (MMM) in ensuring effective service delivery. The absence of transparency, accountability, and proper and trustworthy structures and procedures in public procurement leads to...

Persistent link: https://www.econbiz.de/10014530705

The relationship between community involvement, attachment and trust and perceived satisfaction levels of local government service delivery

Vitartas, Peter; Scott, Don - In: The journal of contemporary issues in business and … 12 (2006) 1, pp. 1-9

Persistent link: https://www.econbiz.de/10003525245

The cost of household registration system reform and the push for urbanization with equal provision of basic public services

Qu, Xiaobo; Cheng, Jie - In: Chinese research perspectives on population and labor 2 (2015), pp. 47-73

Persistent link: https://www.econbiz.de/10011490762