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In the context of the Balanced Scorecard development in the Upper Austrian Gesundheits- und Spitals AG (gespag) the methodology of strategy maps was applied in order to build a base for the definition of relevant areas of strategic measures. When applying the methodology it turned out that it is...
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Investigating how to develop information technology (IT) infrastructure that can effectively facilitate knowledge management (KM) activities has been an important research area. To contribute to the theoretical and practical developments in this research area, this study empirically examined the...
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