Zerfass, Ansgar; Verčič, Dejan; Volk, Sophia Charlotte - In: Corporate Communications: An International Journal 22 (2017) 1, pp. 2-18
Purpose The purpose of this paper is to examine the status quo of communication evaluation and measurement practices in … and develop skills how to conduct evaluation; second, they have to evaluate whether communication activities have reached … communication effects is indispensable, many practitioners lack the necessary expertise to conduct reliable evaluation and …