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Does quality knowledge spillover at shares suppliers? An empirical inestigation
Muthulingam, Suresh; Agrawal, Anupam - In: Manufacturing & service operations management : M & SOM 18 (2016) 4, pp. 525-544
Persistent link: https://www.econbiz.de/10011594999
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Frustration-driven process improvement
Schonberger, Richard - In: Business horizons 61 (2018) 2, pp. 297-307
Persistent link: https://www.econbiz.de/10011809174
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Managing knowledge and learning for process improvement : a software-mediated process assessment approach for IT service management
Shrestha, Anup; Kong, Eric; Cater-Steel, Aileen - In: The Palgrave handbook of knowledge management, (pp. 621-641). 2018
Persistent link: https://www.econbiz.de/10011888231
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A reassessment of the QFD product development methodology from the perspective of knowledge creation and utilisation
Lager, Thomas - In: International journal of knowledge management studies : … 8 (2017) 3/4, pp. 232-258
Persistent link: https://www.econbiz.de/10011804354
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A reassessment of the QFD product development methodology from the perspective of knowledge creation and utilisation
Lager, Thomas - In: International journal of knowledge management studies : … 8 (2017) 3/4, pp. 232-258
Persistent link: https://www.econbiz.de/10011804355
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Organisational learning through knowledge management systems : a case study on improvement of customer support processes
Yıldırım, Nihan - In: International journal of knowledge management studies : … 8 (2017) 3/4, pp. 375-402
Persistent link: https://www.econbiz.de/10011804451
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Investigating the relationship between KM implementation capability and TQM : a Greek public sector case study
Xanthopoulou, Styliani; Tsiotras, George; Kessopoulou, … - In: Total quality management & business excellence 35 (2024) 1/2, pp. 202-225
Persistent link: https://www.econbiz.de/10014513349
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The effects of relationship quality and knowledge sharing on service innovation performance : organisational learning as a mediator
Jian, Zhao-quan; Osman, Mohamed Ali; Li, Lei - In: International journal of information technology and … 22 (2023) 1/2, pp. 1-12
Persistent link: https://www.econbiz.de/10014319238
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Effects of the organizational culture and knowledge exploration and exploitation on results in the EFQM model framework
Giménez Espín, Juan Antonio; Jiménez-Jiménez, Daniel; … - In: Journal of knowledge management 27 (2023) 6, pp. 1607-1636
Persistent link: https://www.econbiz.de/10014320550
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Assessing internal organizational pathways to reduce knowledge waste : a Lean thinking perspective
Klein, Leander Luiz; Naranjo, Fernando; Douglas, … - In: Business process management journal 29 (2023) 5, pp. 1584-1606
Persistent link: https://www.econbiz.de/10014338465