Purpose – The purpose of this paper is to report the results of an exploratory investigation of the organizational impact of knowledge management (KM). Design/methodology/approach – A search of the literature revealed 12 KM practices whose performance impact was assessed via a survey of...

"The Handbook of Business Practices and Growth in Emerging Markets consists of a collection of specially commissioned chapters that describe the current business environment, organizational culture, consumer behavior, financial investment climate, and examples of best prevailing practices in...