Research on administrative reform in Europe has demonstrated a significant variation among countries in how they choose reform strategy. We know very little about what explains the variation with regard to the extent with which the countries conduct the reforms and how they effectively...

The current volume represents the outcome of the international conference “National and European Values of Public Administration in the Balkans,” organised in Bucharest on 15-16 July 2011. The conference has been organised by Jean Monnet research network dedicated to “South-Eastern...

Despite of variety of changes and interests in PA citizen’s relationships, the commitments in public service delivery are more ‘customer oriented’. With the development of the New Public Management paradigm and public sector reforms, a new model of Public Administration- citizen’s...

Since the conceptual framework of the European Administrative Space (EAS) in 1990s, at least two convergent trends may be found out. The first trend refers to EAS operationalisation as instrument and mechanism for assessing the reforms of the national public administrations. Herewith, we refer...

The current volume reproduces papers presented in the Workshop which was organized in Athens, in February 2010 by the European Public Law Organization (EPLO) and the Faculty of Public Administration – National School of Political Studies and Public Administration (NSPSPA), Bucharest. The...

With the development of the NPM and public sector reforms, a new model of PA- citizens relationship in public management is addressed. The scholar's attention to verify and overcome the gaps in PA-citizens relations for a more effective quality in public service delivery is increasingly...

Prevailing opinions by OECD advisers addresses the process of changes in PA and the efforts towards ‘harmonization' between the domestic patterns and the new transferred principles of modernization as NPM - an universal panacea for the problems of public administrations in transition...