Steven Kerr, Vice President of Leadership Development at General Electric and David Ulrich, Professor of Business Administration at the University of Michigan's School of Business, discussed their various processes for organizational renewal in a dual keynote presentation. First, Dave Ulrich...

Purpose: This paper aims to examine the future contribution of human resources (HR) in three areas: first, the evolution of four waves of HR value creation leading to an outside-in focus. Second, HR insights about individual competence (talent), leadership and organization capabilities...

The population perspective on organizational change downplays the consequences of managerial action and focuses on populations rather than on single organizations as evolving units. The population perspective is useful in suggesting broad classes of design strategies. Using this perspective, we...

Like any value-creating staff function, HR departments should operate as a business within a business. Others have focused on the strategy and direction of HR departments. This article examines the next evolution for how HR department organization structure can deliver value based on two...

With escalating expectations and opportunities for HR professionals to add greater value comes the mandate for greater knowledge about the fundamental driving forces of business. Business leaders and employees increasingly assume that HR professionals have foundational knowledge of HR concepts...

Purpose: The purpose of this paper is to offer an integrated framework for understanding agility. Agility has become an increasingly important capability in today’s changing business world. In this paper, the authors suggest “3, 4’s” to better define agility. Agility can be defined...

Purpose: This paper aims to define and clarify the nine criteria of an effective HR department, and it illustrates how these nine criteria deliver value across four distinct stages of an HR department. Design/methodology/approach: This research is based on over 100,000 respondents from the HR...