Qualitätsmanagement im Überblick -- Innovationstreiber und Neuheiten im Qualitätsmanagement -- Qualitätsmanagement in verschiedenen Unternehmensbereichen -- Ansätze, Methoden und Werkzeuge im Qualitätsmanagement -- Qualitätsmanagement der Zukunft.

This paper analyses the link between sustainability-related innovation and sustainability performance and the role that family firms play in this. This theme is particular relevant from a European point of view given the large number of firms that are family-owned. Governments often support...