A framework for crisis management -- The landscape survey : a macro perspective -- Sources of organizational crises -- Strategic planning and assessing crisis vulnerability -- Forming the crisis management team and plan -- Organizational strategy and crises -- Crisis management : taking action...

"An increasingly global business landscape means that even the smallest of companies must contend with a growing base of international suppliers and customers. With that comes myriad technical, organizational, and cultural changes that challenge traditional management practices. Regardless of...