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Ein Ansatz zur Messung von Nac...
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1
The double-edged sword of signaling effectiveness : when salient cues curb postpurchase consumption
Zhu, Meng
;
Billeter, Darron M.
;
Inman, J. Jeffrey
- In:
Journal of marketing research : JMR
49
(
2012
)
1
,
pp. 26-38
Persistent link: https://www.econbiz.de/10009507252
Saved in:
2
Internetbasierte Customer-Self-Service-Instrumente im After-Sales-Management aus Sicht des Verfassungsmarketings
Schulmeyer, Christian
-
2011
Persistent link: https://www.econbiz.de/10009520348
Saved in:
3
Consumer-oriented business design : the case of airport management ; with 108 tables
Sulzmaier, Sonja
-
2001
Persistent link: https://www.econbiz.de/10001534135
Saved in:
4
Nachkaufmarketing
: ein interdisziplinärer Ansatz zur Generierung von Strategien der Kundenbindung unter besonderer Berücksichtigung von Kundenclubs
Scheck, Christine
-
1999
Persistent link: https://www.econbiz.de/10001395366
Saved in:
5
Kundenzufriedenheit durch Servicequalität : Konzeption, Messung, Umsetzung
Rapp, Reinhold
-
1995
Persistent link: https://www.econbiz.de/10000913476
Saved in:
6
Kategorisierung produktbegleitender Dienstleistungen in der Automobilindustrie
Jacob, Frank
;
Oguachuba, Jane S.
-
2008
Persistent link: https://www.econbiz.de/10013433068
Saved in:
7
Ein Ansatz zur Messung von Nachkauf-Dissonanz
Schuchard-Ficher, Christiane
-
1979
Persistent link: https://www.econbiz.de/10013386669
Saved in:
8
Produktberatung in einem Angebotssystem unter besonderer Berücksichtigung der Kundentypologie
Lödel, Dieter
-
1994
Persistent link: https://www.econbiz.de/10000885727
Saved in:
9
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
Simon, Hermann
(
ed.
);
Homburg, Christian
(
contributor
)
-
1998
-
3., aktualisierte und erw. Aufl.
Persistent link: https://www.econbiz.de/10000666048
Saved in:
10
Selektion von Informationen über Kundenzufriedenheit
Platzek, Thomas
-
1998
Persistent link: https://www.econbiz.de/10000676167
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