New Labour has promoted the use of information and communication technology. Call centres are a key development in this strategy and are now in use for accessing social services. In official policy, the use of call centres is presented as an aspect of attempts to change the relationship between...

In light of the Bichard Inquiry, this paper considers the vetting practices that apply in relation to those students with criminal convictions who apply to undertake social work education in England or Wales. The paper is organized primarily around the lessons that can be learnt from two case...

Light of Hope was founded in 1999 as a charity association with the mission of helping people living with HIV/AIDS in the Ukrainian city of Poltava and the surrounding region. Over time its mission, and the range of services it has provided, has expanded to encompass other marginalized groups....

Development of social services in Bulgaria is predetermined by the policies of last decades of the last century and is characterized by a number of features arising from the difficult transition to a market economy and modern challenges of dynamic social and economic environment. Social services...

Since the move to quasi-federalism in the 1990s, different territorial welfare mixes on adult social care (ASC) have emerged in the four nations of the UK. This study explores policy actors’ views on their effectiveness in the pandemic with reference to the role of institutions, trust and...

Development of social services in Bulgaria is predetermined by the policies of last decades of the last century and is characterized by a number of features arising from the difficult transition to a market economy and modern challenges of dynamic social and economic environment. Social services...

This study justifies the need for building a system for research, identification and monitoring of the needs of vocational training in compliance to the constantly changing needs of the labour market. When considered in a narrower sense this problem justifies and proves the need for this...