This paper reports on research currently being undertaken into change in performance evaluation and control systems. Case study research involving the use of repertory grids, in‐depth interviews and observation has been undertaken to examine the impact of these systems on behaviour and the...

Despite some notable exceptions, the intricacies, dilemmas and impact of manufacturing management researchers’ adoption of different field roles during data collection in collaborating organizations tends to be glossed over in published work. The aim of this paper is to investigate the...

Many companies have found that the presumed benefits of organizational change initiatives, such as TQM or team working, have not been forthcoming because managers have failed to support those developments through the simultaneous adaptation of the company’s performance evaluation and control...