Top managers have a key role in implementing the environmental component of sustainable development in the organization. This paper presents the results of the unique research that was conducted among top managers froma variety of large Slovenian organizations, in order to determine the dominant...

This article proposes a comprehensive introduction into the analysis and calculating costs and identifies the different areas of activities in company which can lead to improving the quality and reducing costs by using the PAF cost model. The basic precondition for quality improvement in company...

Croatian companies need a new approach that will provide them with sufficient competitive strength, based on business excellence. Focusing only on financial indicators and measures is insufficient. Therefore new concepts should be introduced, especially by large companies that are traditionally...

The competitive nature of business today requires the knowledge to be able to manipulate process levels in a predictable fashion and to reduce process variation (quality control). This goal can beachieved through the use of experimentation to identify and confirm the effects of the process...