COVID-19 forced governments and organizations to navigate unchartered waters and shift to remote work to prevent its spreading, aiming to be resilient and maintain their sustainability. Recent research showed that COVID-19 impacted employees' engagement and emotions. As every crisis is unique...

Authors -- Introduction: engagement : what is it and why do it? -- Step 1: Find something to improve : something that makes your job easier -- Step 2: Offer ideas on how to improve a process, product, or service and ask your co-workers for their help -- Step 3: Test your ideas -- Step 4:...