Purpose – Facilitated by a decision support system tool, the purpose of this paper is to find the “best” allocated number of surgeons and medicine doctors that reduce patients' non‐value‐added time (NVAT) and total time in the system (TTS). Design/methodology/approach – Interview and...

Purpose – Lean and Six Sigma are the two most important continuous improvement (CI) methodologies for achieving operational and service excellence in any organization. The purpose of this paper is to explain how lean compares to the Six Sigma and outline the benefits for integrating them....

Purpose – This research was conducted to study benefits of a concept, known as lean manufacturing, which elicits organizations to do more with less effort, time, space, and equipment by eliminating waste. Because lean implementation involves finances, dedication, and cultural change in...

Purpose – This paper aims to present an analysis of the effectiveness of lean techniques and their applications in the supply chain using a survey administered across multiple industries. The objective of this research is to assess the performance of lean based on the specific techniques and...

Purpose – The purpose of this paper is to examine how quality award‐winning organisations have used lean Six Sigma to assist their efforts to improve their business excellence scores. Design/methodology/approach – This paper uses a case study approach and uses data collected by interviews...

Purpose – The purpose of this paper is to quantify Toyota's managerial values known as the Toyota Way to understand the cultural aspects of the Toyota production system (TPS). Design/methodology/approach – The research methodology in this paper utilizes latent semantic analysis and singular...

Purpose – This paper aims to explore the divergences and commitments between the lean, agile, resilient and green paradigms while investigating the effect of paradigms' practices within supply chain attributes. Design/methodology/approach – A conceptual model with lean, agile, resilient and...

Purpose – This paper aims to resolve a staffing solution for a purchasing department at the University of Miami to expand a service request bulk purchasing program that generates savings for the university and respective departments. Design/methodology/approach – The well‐known lean Six...

Purpose – The purpose of this paper is to provide a case study on endorsing process improvement in maritime operations by implementing design of experiments on Lean Six Sigma performance responses. It is demonstrated how process efficiency and environmental muda may be dealt with...

Purpose – The purpose of this paper is to present a framework for integrating Lean Six Sigma DMAIC methodology and belt based training infrastructure with ISO 9001:2008 standard based Quality Management System. Design/methodology/approach – A new model called L6QMS 2008 has been developed...