Safety management anno 2016 -- What does "resilience" mean? -- The basis for resilient performance -- The resilience potentials -- RAG : the resilience assessment grid -- RAG : towards a model of resilient performance -- Developing resilience potentials -- The changing face of safety.

"The complexity of today's large organisations, businesses and social institutions defeat management approaches based on monolithic thinking and simple solutions. Synesis represents a unification of principles and practices that is needed to reconcile multiple priorities and align multiple...

Part I: Openings. Introduction: The Journey to Here and What Happens Next. Bon Voyage: Navigating the Boundaries of Resilient Health Care. Part II: Negotiating Across Boundaries. Working Across Boundaries: Creating Value and Producing Safety in Health Care Using Empathetic Negotiation Skills....

Cover; Half Title; Title Page; Copyright Page; Table of Contents; 1. Coming of age; Conclusion; 2. The need of a guide to deliver Resilient Health Care; 3. Procuring evidence for Resilient Health Care; Introduction; Rationale for studies and data collection approach; Different rationales for research...