Addresses employee involvement as a management approach, tracing the concepts, assumptions and roots in which it can be …

quality management system (QMS) in its core departments. Adopting the ISO 9000 standards, the QMS provided a framework for the … Corporation’s quality, safety and environmental management systems, linking and standardizing all work processes from the top … management down to the shopfloor. Various initiatives of the MTR’s integrated management system (IMS) such as core business …

quality management systems. This study reports on a survey of 235 Australian quality managers to determine their perceptions … respondents were divided between those who thought quality management would remain a discrete field and those who saw it being … absorbed by other management systems. The challenges of developing an appropriate training and development regime in this …

a company‐wide framework. Having studied such management systems, the author has developed the “Process of management …” that purposely connects the key management processes from the development of the strategies, to their implementation, and … to the performance audit performed by management. This article sets out the advocated models and methods and shows how …

Quality is an effective strategic weapon for improving productivity in the organization. A quality management framework … dimensions “role of top management” and “customer satisfaction” are among the most important in terms of their effect on …

leadership. The VDF proved a useful foil to suggest that something is needed that more accurately represents sport management …

literature for sport management and further research. Design/methodology/approach – A comprehensive reading of the extant … guiding the coach succession are not based on insights about the idiosyncrasies of team sport and its management. These flaws …. Originality/value – This is the first review of the leader succession literature from a sport management perspective. It provides …