MCKERSIE, ROBERT B.; EATON, SUSAN C.; KOCHAN, THOMAS A. - Sloan School of Management, Massachusetts Institute of … - 2003
In 1997 Kaiser Permanente (KP) and a coalition of 26 local unions representing nearly 70,000 Kaiser employees created what is now the nation's largest and most ambitious labor-management partnership. In 2000, the parties faced the major challenge of negotiating their first labor agreement under...