A processual perspective is advocated in this article that develops a mutual shaping account of the relationship between technology and organization; and the case of Dalebake Bakeries is used to illustrate the importance of power and politics in understanding processes of change in the local...

Information technology can either replace human effort and skill or it can complement and enhance it. Computer systems introduced into industry reflect both of these capabilities. In general, the skills replaced by computer systems in industry are mechanical/repetitive skills, although some...