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The effects of residents' social identity and involvement on their advocacy of incoming tourism
Palmer, Adrian; Koenig-Lewis, Nicole; Medi Jones, Lisa … - In: Tourism management : research, policies, practice 38 (2013), pp. 142-151
Persistent link: https://www.econbiz.de/10010109536
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Relationship Marketing: Time to Enrich the Marketing Curriculum?
Palmer, Adrian - In: Journal of marketing education : JME (1994), pp. 34-41
Persistent link: https://www.econbiz.de/10006339956
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An exploratory study of the effects of experience on consumer perceptions of the service quality construct
O'Neill, Martin; Palmer, Adrian - In: Managing service quality : MSQ ; an international journal 13 (2003) 3, pp. 187-196
Persistent link: https://www.econbiz.de/10007159482
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Survey timing and consumer perceptions of service quality: An overview of empirical evidence
O'Neill, Martin; Palmer, Adrian - In: Managing service quality : MSQ ; an international journal 11 (2001) 3, pp. 182-190
Persistent link: https://www.econbiz.de/10007172909
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Cognitive dissonance and the stability of service quality perceptions
O'Neill, Martin; Palmer, Adrian - In: The journal of services marketing 18 (2004) 6, pp. 433-449
Persistent link: https://www.econbiz.de/10007100218
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Cognitive dissonance and the stability of service quality perceptions
O'Neill, Martin; Palmer, Adrian - In: The journal of services marketing 18 (2004) 6-7, pp. 433-449
Persistent link: https://www.econbiz.de/10007100858
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The effects of perceptual processes on the measurement of service quality
Palmer, Adrian; O'Neill, Martin - In: The journal of services marketing 17 (2003) 2-3, pp. 254-274
Persistent link: https://www.econbiz.de/10007105319
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Wine production as a service experience - the effects of service quality on wine sales
O'Neill, Martin; Palmer, Adrian; Charters, Steven - In: The journal of services marketing 16 (2002) 4, pp. 342-362
Persistent link: https://www.econbiz.de/10007108897
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Relationship Marketing: Back to Basics?
Palmer, Adrian - In: Journal of marketing management : MM 10 (1994) 7, pp. 571-580
Persistent link: https://www.econbiz.de/10007011133
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Buyer-seller relationships: a conceptual model and empirical investigation
Palmer, Adrian; Bejou, David - In: Journal of marketing management : MM 10 (1994) 6, pp. 495-512
Persistent link: https://www.econbiz.de/10007011142