Cover -- Contents -- Testimonials -- Foreword -- Outline of the Book -- Introduction -- Chapter 1: The History and Evolution of ERP -- Chapter 2: ERP Structure -- Chapter 3: External Software Options -- Chapter 4: Business Process Reengineering -- Chapter 5: ERP System Selection -- Chapter 6:...

IT Service Management (ITSM) is an imperative part of achieving business maturity, but has long been thought of only in technical terms, and not as part of a larger whole. In this exciting new take on ITSM, leading expert Beverly Weed-Schertzer positions ITSM at the heart of company strategy to...

COVER -- CONTENTS -- CHAPTER 1 : Introduction to Production and Operations Management -- CHAPTER 2 : Strategic Operations Management -- CHAPTER 3 : Production Processes, Manufacturing and Service Operations -- CHAPTER 4 : Design of Production Systems -- CHAPTER 5 : Manufacturing Technology --...

International Symposium on Measurement and Quality Control (ISMQC) is one of the most important scientific events that is normally held once in every three years in the field of measurements and quality control. During ISMQC 2013 that were selected by Programme Committee to be published in the...

Many process management books focus on manufacturing applications. A few discuss services applications and occasionally some comment on the information processes outside of the normal information technology (IT) function. When a business seeks to improve the processes it uses in order to provide...

This extensively revised second edition of the acclaimed and bestselling book, Workflow Modeling serves as a complete guide to discovering, scoping, assessing, modeling, and redesigning business processes. Providing proven techniques for identifying, modeling, and redesigning business processes,...

The objective of this e-book is to try to clarify the connection between the notions of goal and business process. The issue is a follow-up to the discussions at the Workshop on Goal-Oriented Business Process Modelling held in London on 2 September 2002. The papers cover a wide spectrum of...

The book includes the background, the core concepts, and the models of POM. It is readable, comprehensive, and contemporary in its approach. The concepts of Operations Management have been delivered to the readers in a simple, straightforward manner, and without mincing the words to avoid...

Front cover -- Contents -- Notices -- Trademarks -- Preface -- The team that wrote this redbook -- Become a published author -- Comments welcome -- Part 1 Patterns for e-business -- Chapter 1. Patterns for e-business -- 1.1 The Patterns for e-business layered asset model -- 1.2 How to use the...

Preliminaries -- Contents -- Foreword -- Preface -- Acknowledgments -- Evolution and Infrastructure -- The Power of Ultimate Six Sigma: A Reach-Out Purpose- Business to Solve the World's Ills at a Profit -- From Infirmity of the Hyped Six Sigma to the Power of Ultimate Six Sigma -- The Scope...