Organizational change is characterized by different measures of business policy, work organization and personnel policy, e.g. delayering, teamwork, job-rotation, further training and education, incentive payment and flexible working time. These measures work both, alone and in combination, on...

The economic potential of ethnic and cultural diversity is often underestimated. This paper summarizes a number of recent studies which show that 'soft' factors such as attitudes, perceptions and identities - and in particular ethnic identities - significantly affect economic outcomes. More...