What HR needs to do -- What HR does -- The strategic role of HR -- HR decision science -- HR organization -- Measuring efficiency and impact -- The results of HR metrics and analytics -- Information technology in HR -- The effectiveness of HR -- Determinants of HR effectiveness -- Determinants...

Learning in the VUCA environment -- Step 1 : building the relationship -- Step 2 : honing relational practices to create success -- Step 3 : making peer coaching a habit -- Peer coaching groups -- Peer coaching for deep learning -- Peer coaching as an everyday practice -- Cautionary tales of...