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Business process improvement : the breakthrough strategy for total quality, productivity, and competitiveness
Harrington, H. James - 1991
Persistent link: https://www.econbiz.de/10004113184
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The improvement process : how America's leading companies improve quality
Harrington, H. James - 1987
Persistent link: https://www.econbiz.de/10004022876
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Performance improvement methods : fighting the war on waste
Harrington, H. James; Lomax, Kenneth C. - 2000
Persistent link: https://www.econbiz.de/10004205928
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ISO 9000 and beyond : from compliance to performance improvement
Harrington, H. James; Mathers, Dwayne D. - 1997
Persistent link: https://www.econbiz.de/10004313377
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High performance benchmarking : 20 steps to success
Harrington, H. James; Harrington, James S. - 1996
Persistent link: https://www.econbiz.de/10004317815
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Business process improvement workbook : documentation, analysis, design, and management of business process improvement
Harrington, H. James; Esseling, Erik K. C.; Nimwegen, … - 1997
Persistent link: https://www.econbiz.de/10004322069
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Project change management : applying change management to improvement projects
Harrington, H. James; Conner, Daryl R.; Horney, Nicholas L. - 2000
Persistent link: https://www.econbiz.de/10004342499
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Area activity analysis : aligning work activities and measurements to enhance business performance
Harrington, H. James; Hoffherr, Glen D.; Reid, Robert P. - 1999
Persistent link: https://www.econbiz.de/10004372554
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Reliability simplified : going beyond quality to keep customers for life
Harrington, H. James; Anderson, Leslie C. - 1998
Persistent link: https://www.econbiz.de/10004372557
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The creativity toolkit : provoking creativity in individuals and organizations
Harrington, H. James; Hoffherr, Glen D.; Reid, Robert P. - 1998
Persistent link: https://www.econbiz.de/10004373053