The technological innovation of information technology is driving businesses and organizations to reassess their structures and processes to achieve a higher level of efficiency and effectiveness using IT. In this ongoing process, the wisdom and experiences of other organizations can be a...

Cases on Information Technology Planning, Design and Implementation brings together a variety of real-life experiences showing how other companies and organizations have successfully, or not so successfully, planned, designed, and implemented different applications using information technology....

The pervasive use of technology in business organizations has created a critical dependency on IT that calls for a specific focus on IT governance. This book presents insight gained through literature reviews and case studies to provide practical guidance for organizations that want to start...

Information technology outsourcing : an introduction / Suzanne Rivard, Benoit A. Aubert -- Population-level learning and the evolution of IT outsourcing decisions / Jérôme Barthélémy -- Strategic profiles and information technology outsourcing / Benoit A. Aubert, Anne-Marie Croteau --...