The relatively low level of internationalization in Japan’s service industries is a cause of real concern among policy-makers and service industry executives. Explanations have focused on distinctive features of Japan’s culture, particularly its service culture, and idiosyncratically...

This article studies the relative impact on product innovation of R&D collaborations with universities, suppliers, customers, and competitors. It argues that each type of R&D collaboration differs in terms of the breadth of new knowledge provided to the firm and in the ease of access of this new...

This article explains how research and development (R&D) collaborations impact process innovation; given the differences in innovation mechanisms, prior insights from studies of product innovation do not necessarily apply to process innovation. Extending the knowledge-based view of the firm, the...

In mergers and acquisitions (M&A), special emphasis is usually placed on the strategic and financial goals of the deal, while the psychological, cultural, and human resource implications do not receive as much attention. This book examines the dynamics of the sociocultural processes inherent in...