In recognition of the importance and expansion of the gig economy, largely in developed and BRICs economies, along with the growing literature surrounding it, this research contributes towards an empirical and conceptual understanding of how employee motivation and retention are managed by the...

This chapter sheds light on some of the human resource (HR) challenges that are related to job satisfaction and motivation among front desk hotel employees in Iceland. It reviews which employee motivation and satisfaction practices are being used, and how employees and managers view the role of...