What is knowledge management ? -- Knowledge strategies and knowledge capture -- Knowledge tools and techniques -- Knowledge management : a systems view -- Knowledge : the organization, culture and learning -- Applying knowledge

Provides a balance of conceptual and practical aspects of Knowledge Management, offering the opportunity for students and practitioners to understand and effectively consider knowledge management approaches in their organizations. Everyday examples are used to lead the reader into the...

The 1980s and 1990s have seen a growing interest in research and practice in information systems design and development from a human-centered perspective. This interest is accelerated by the increase in organizations in which the human resource provides the means to key competitive advantage....