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Dienstleistungsmanagement : Grundlagen - Konzepte - Instrumente
Haller, Sabine - 2001 - 1. Aufl.
Persistent link: https://www.econbiz.de/10004679961
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Improving the economy, efficiency, and effectiveness of not for profits : conduction operational reviews
Reider, Rob - 2001
Persistent link: https://www.econbiz.de/10004613151
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The nonprofit handbook: management
Connors, Tracy Daniel (contributor) - 2001 - 3. ed.
Persistent link: https://www.econbiz.de/10004613343
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Professional practices : commitment & capability in a changing environment
Becher, Tony - 1999
Persistent link: https://www.econbiz.de/10004586773
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Privatization : an international review of performance
Hodge, Graeme A.
Persistent link: https://www.econbiz.de/10004592606
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Dienstleistungsnetzwerke
Bruhn, Manfred (contributor) - 2003 - 1. Aufl.
Persistent link: https://www.econbiz.de/10004717102
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Gestaltungsdimensionen von Dienstleistungen
Corsten, Hans; Gössinger, Ralf - 2003
Persistent link: https://www.econbiz.de/10004717565
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Rahmenkonzept zur integrativen Modellierung von Dienstleistungen
Corsten, Hans; Gössinger, Ralf - 2003
Persistent link: https://www.econbiz.de/10004717567