The Internet is a powerful channel that presents new opportunities for touching customers, enriching products and services with information, squeezing out costs through process automation, and redesigning internal business processes through enhanced communication and knowledge sharing. In most...

During the period of 2000 to 2006 MIT CISR has conducted several research projects on IT Portfolios, IT Savvy and firm performance. Just as investors have portfolios of financial investments to address their multiple investment objectives, firms have portfolios of information technology (IT)...

Managing the IT Portfolio (Update Circa 2003) (with Sinan Aral), Vol. III, No. 1C, March 2003. Introduces the MIT CISR IT Portfolio framework with four IT asset classes and provides benchmarks for 2001 and 1993-97. "Managing the IT Portfolio: Returns from the Different IT Asset Classes" (with...

Despite evidence of a positive relationship between informationtechnology (IT) investments and firm performance, results still varyacross firms and performance measures. We explore two organizationalexplanations for this variation: differences in firms’ ITinvestment allocations and their IT...

Using resource dependency theory (RDT), this research analyzes how organizations control their information technology resources to improve organizational performance. According to RDT, organizations must manage their dependency on external organizations and limit external dependencies when...

Concepts, frameworks, tools, techniques, and processes that assist management in its interaction with and direction of computer-based information systems today. Discusses the impact of the Internet, changes in the IT industry, and changes in other industries as a result of IT. Also notes the...